FAQ

How we can help you?

How much does it cost to ship?

Domestic

  • The shipping cost in Germany is € 5.95.
  • Free delivery any order over € 75.00.

International

  • The shipping cost calculate based on the destination address.
  • Free delivery any order over € 100.00.
How long does domestic shipping usually take?

Domestic

  • The standard shipments are shipped with DHL and DPD. It usually reach their destination in 1-2 working days.

International

  • Belgium, Luxembourg, the Netherlands, Austria, Denmark, France, UK, Italy, Portugal, Finland, Ireland, Spain, Sweden, Norway and Switzerland – Standard shipments usually reach their destination in 2-4 working days.
  • Estonia, Latvia, Lithuania, Slovakia, Slovenia, Czech Republic, Poland, Hungary, Bulgaria, Romania – Standard shipments usually reach their destination in 7-10 working days.
What courier does DesignPlatz use?

The standard shipments are shipped with DHL and DPD.

What are the methods of payment?

The main payment methods used today include:

  • Credit card
  • PayPal
  • ING Home’Pay
  • iDEAL
  • SOFORT

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